Items must be returned within 15 days of the invoice date.
Condition of Returned Items
Returns will be accepted based on the condition of the item returned. To be eligible for a return, the item must be unused, undamaged, and in its original packaging. Items must be returned in our stores or main office
Refunds & Exchanges
Refunds or exchanges will be processed after inspecting the returned item
Refunds are issued within 7 business days of receiving the returned item.
Return Process
”To initiate a return, contact us at [email protected] or visit our store directly at 1 Rfaah St, Heliopolis, Cairo.”
Need help?
Contact us at [email protected] for questions related to refunds and returns.
